This Privacy Policy explains how ADD Marketing Group, LLC collects, uses, shares, and protects your information when you visit our websites, register for our training, or purchase our products.
This website (aiagencyengine.io) and the products, training, software, and community offered through it (collectively, the “Services”) are operated by ADD Marketing Group, LLC (“ADD Marketing Group,” “we,” “us,” or “our”). By accessing or using the Services, you agree to the collection and use of information in accordance with this Policy.
1.Information We Collect
We collect information in three ways: information you provide directly, information collected automatically, and information we receive from third parties.
Information you provide
- Contact & account information, such as your name and email address, and any details you submit when you register for free training, opt in to a list, or create an account.
- Purchase information. When you buy a product, our retailer JVZoo and its payment processors collect your billing details. We receive a record of your transaction, such as the product purchased, transaction and receipt identifiers, purchase amount, your name and email, the referring affiliate, and order status, but we do not collect or store your full card or banking numbers.
- Community connection. If you connect your Discord account so that your purchased access can be granted automatically, we receive and store your Discord user ID and username, and we record which access levels have been granted to you. Discord does not give us your Discord account email address, and we do not receive it.
- Communications & content, such as information you provide when you contact support, post in our community, attend a live session, respond to surveys, or submit a testimonial.
Information collected automatically
- Usage & device data, such as IP address, browser and device type, operating system, referring URLs, pages viewed, video engagement, and the dates and times of your visits.
- Cookies, local storage, and similar technologies, including analytics identifiers, advertising pixels, and affiliate-tracking identifiers. See Section 3.
Information from third parties
Our retailers (JVZoo and PayKickstart), payment processors, email and webinar platforms, advertising and analytics partners, and affiliate partners may share information with us about your transactions and interactions so that we can fulfil orders, grant access, credit affiliates, and improve the Services.
2.How We Use Your Information
We use the information we collect to:
- Provide, operate, and deliver the Services, including products, training, software access, and community membership;
- Match your purchase to your Discord account so the access levels you paid for are granted to you automatically;
- Process and fulfil orders, manage installment plans, handle order and access questions, and provide customer support;
- Send you transactional messages, such as receipts, access details, joining links, schedules, and account notices;
- Send you marketing and educational communications, where permitted, which you can opt out of at any time;
- Personalize and improve the Services and measure the performance of our content and advertising;
- Credit affiliate partners for referrals and operate our affiliate program;
- Detect, prevent, and address fraud, abuse, security issues, and technical problems; and
- Comply with our legal obligations and enforce our Terms of Service.
3.Cookies & Tracking Technologies
We and our partners use cookies, browser local storage, web beacons, pixels, and similar technologies to operate and improve the Services. These help us remember your preferences, understand how the Services are used, measure and serve advertising, and credit affiliate referrals.
- Essential cookies keep the site working and remember your session.
- Analytics cookies help us understand traffic and usage.
- Advertising pixels, such as those from Meta and other ad platforms, help us measure campaigns and reach relevant audiences. This site is not affiliated with or endorsed by Facebook.
- Affiliate-tracking identifiers record which partner referred you so that the correct affiliate is credited. When you arrive on our site through a partner link, we store that partner’s identifier in a cookie and in your browser’s local storage for up to 180 days, and attach it to your checkout so the referral is credited. Our retailer JVZoo also sets its own tracking cookies for the same purpose, under its own policy.
You can control cookies through your browser settings, clear local storage through your browser’s site data controls, and opt out of many advertising cookies through your device or platform privacy controls. Browsers handle “Do Not Track” signals differently, and we do not currently respond to a uniform DNT standard.
4.How We Share Your Information
We do not sell your personal information for money. We share information only as described below:
- Retailer & payment processing. JVZoo acts as the retailer for our products, and JVZoo and its payment processors handle billing. Their use of your information is governed by their own privacy policies.
- Service providers who help us operate the Services, including email and marketing platforms, webinar and video hosting, community platforms such as Discord, database and application hosting, and analytics providers. They may process information only on our behalf.
- Affiliates & partners. We share the limited transaction data needed to credit a referral, such as the fact and value of a sale. We do not give affiliate partners your contact details as part of that crediting.
- Legal & safety. When required by law, subpoena, or legal process, or to protect the rights, property, or safety of ADD Marketing Group, our users, or others.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
Some sharing of data with advertising partners for measurement and targeting may be considered “sharing” or “selling” under certain U.S. state laws. You may opt out as described in Section 6.
5.Data Retention
We retain your information for as long as your account is active, as needed to provide the Services, and as required to comply with our legal obligations, resolve disputes, maintain business and financial records, and enforce our agreements. Affiliate-tracking identifiers expire as described in Section 3. When information is no longer needed, we take reasonable steps to delete or de-identify it.
6.Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access or request a copy of the personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of your information;
- Opt out of marketing communications;
- Opt out of the “sale” or “sharing” of personal information for targeted advertising; and
- Not receive discriminatory treatment for exercising your rights.
If you are in the European Economic Area or the United Kingdom, you also have rights to restrict or object to certain processing and to data portability, and you may lodge a complaint with your local data protection authority. Note that deleting your information may end your access to products you have purchased and to the community. To exercise any right, contact us using the details in Section 13. We may need to verify your identity before responding.
7.Email & SMS Communications
If you opt in, we may send you marketing and educational emails, and, where you provide your number and consent, text messages. You can unsubscribe from marketing emails at any time using the link in any email, and you may reply STOP to opt out of text messages. We may still send you non-marketing, transactional messages related to your purchases and account, such as receipts, joining links, and access instructions.
8.Data Security
We use reasonable administrative, technical, and organizational measures designed to protect your information, and we do not store payment card numbers. However, no method of transmission or storage is completely secure, and we cannot promise absolute security. You are responsible for keeping your account credentials confidential.
9.Children’s Privacy
The Services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from anyone under 18 (or under 16 where applicable). If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
10.Third-Party Links & Services
The Services link to and depend on third-party platforms, including JVZoo, PayKickstart, Discord, Zoom, Sendlane, Vidalytics, Vercel, and Supabase. This Policy does not cover their practices. When you use one of those platforms, their own privacy policy and terms apply, and we encourage you to read them.
11.International Users
We operate in the United States. If you access the Services from outside the United States, you understand that your information will be transferred to, stored in, and processed in the United States and other countries where our service providers operate, which may have different data protection laws than your country. Where required, we rely on appropriate safeguards for those transfers.
12.Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes may be communicated through the Services or by email where required. Your continued use of the Services after changes become effective constitutes acceptance of the updated Policy.
13.Contact Us
Questions about this Policy, or want to exercise a privacy right? Contact us at:
ADD Marketing Group, LLC100 Congress Ave, Suite 2000
Austin, Texas 78701
Email: see the support contact on your purchase receipt
